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ISO 9001:2008 Information Tool and Documentation Model for Manufacturing Industries
Dowmload, 3,1270 KB
Item No.: RCG002ARCG, released January 2009
Description
This information tool and quality system model for ISO 9001 should be used
- to obtain fast and easy information about the requirements of - and compliance with - the standard ISO 9001:2008
- to prepare required documents, such as quality manual, procedures and forms for the implementation and certification of a quality system ISO 9001:2008
For easy development of documents and procedures, this ISO 9001 quality management system model includes a quality manual, 55 operating procedures and work instructions including flowcharts, 70 templates and control forms, and a detailed checklist of ISO 9001:2008 requirements. All these documents are available in MS Word (.doc) format.
The quality manual references operating procedures, contains the organization’s quality policy, defines responsibilities and activities related to the quality system, and a flowchart shows the interaction of processes that are necessary to meet the requirements of ISO 9001:2008. In addition to the 6 mandatory documented procedures and to provide further assistance with meeting the requirements of ISO 9001, 49 detailed operating procedures and work instructions are referenced and accessible, describing quality related activities of the departments of Quality Assurance, Manufacturing, Engineering, Purchasing, Sales and Warehouse. These sample procedures can be used as examples of how to create evidence of compliance with ISO 9001 requirements, and it is up to the discretion of the organization to document and implement these procedures, or just to use them as examples and guidance for the implementation of activities and processes which are necessary to meet the requirements of the standard.
The following procedures are included (by department):
Engineering: Design Activities, Coordination and Control , Document and Data Control (Engineering) , Quality Planning Process, Request for Design Initiation and Design Change
Manufacturing: Health and Safety Training, Cycle Counts , Traceability of Manufactured Product, Production Scheduling, Material Resource Planning, Manufacturing Process Control, Set-Up Procedure, Preventive Maintenance of Equipment, Regulatory Requirements – compliance
Purchasing: Purchase Orders - processing and follow-up, Supplier Database- set-up and maintenance, Purchasing Product-Database, Assessment - Eval. -Appr. - Rating of Suppliers, Suppliers Performance Rating System
Quality Assurance: Control of Nonconforming Product, Receiving Inspection, In-Process Inspection, Inspection and Testing of Finished Product, Control of Monitoring and Measuring Equipment, Out Of Calibration Report, Measurement Equipment Analysis, Customer Return Analysis, Positive Recall Control, Customer Approval of Production Parts
Quality System Administration: Document Review, Training, Document and Data Control, Operational Performance, Evaluation of Customer Satisfaction, Customer Complaints, Customer Satisfaction Survey, Internal Quality Audits, Preventive Action, Corrective Action, Continual Improvement, Control of Records, Corrective Action Request, Problem Analysis, Quality Improvement Proposal, Document Identification
Sales/Customer Service: Warranty Control, Review of Quotations and Contracts, Product/Price File and Customer File, Order Taking and Processing, Delivery Performance - order entry, Customer Returns, Service Requirements
Warehouse: Shipping of Product, Receiving of Product, Handling and Storage of Product, Temperature Control
If you want to know more about ISO 9001, to get a general overview or to look at specific requirements and their compliance such as management responsibilities, resource management, quality planning, customer satisfaction, product and/or service realization, monitoring and measurement of system performance, continual improvement, etc., or if you need assistance with the development of the required documentation and procedures, or how to plan the implementation of ISO 9001:2008 in your organization, this hands-on and result oriented work tool certainly helps to get the job done.
System requirements: Windows and MS Word.
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