About
ISO 9001:2008 ISO standards are issued by the International
Organization for Standardization (ISO) in Switzerland.
The standards are developed with international
participation of more than 100 countries.
One of the most popular standards is the standard “ISO
9001 Quality Management Systems” that is used worldwide
by manufacturing and service organizations. The
latest revision of ISO 9001 is ISO 9001:2008.
The growing number of organizations with certified ISO
9001 quality management systems confirms the increasing
popularity of ISO 9001.
Based on the assurance that defined quality requirements
are met, the organization with an ISO 9001quality
management system has usually a competitive advantage
over non-certified competitors.
A
quality system implemented by an organization
should meet two important objectives:
preserve
and continuously improve the efficiency and effectiveness of
the organization’s business activities, meet
defined quality objectives for products and
services, continuously achieve customer satisfaction
meet
the requirements of the standard ISO 9001:2008
Proper
documentation is an important part of an ISO 9001 Quality Management System.
The
documentation specifically required by the standard are
a
quality manual that defines the organization’s
quality management system
6
documented procedures
for
clause 4.2.3 -
Control of Documents
clause 4.2.4 - Control of Records
clause 8.2.2 - Internal Audit
clause 8.3 -
Control ofNonconforming Product
clause 8.5.2 - Corrective Action
clause 8.5.3 - Preventive Action
In
addition, many other documents such as procedures, control forms, etc. are needed to define
quality objectives and processes, to document responsibilities and
related activities, to describe product and service
requirements, to create records of performed actions and
compliance with requirements.
Appropriate information and guides for
documentation development do assist with the development
of the quality manual, procedures and other necessary
documentation in order to meet the requirements of ISO
9001:2008. A detailed requirements checklist helps to
identify any missing subject that must be addressed in
order to meet the requirements of ISO 9001:2008.
Using a Quality Management System Model An
easy way to get information about ISO
9001:2008, including the development of documentation
such as the quality
manual and procedures is to look at an ISO
9001 Information
Tool and Quality Management System Model in an applied
environment. Browsing through the model will give you a
good understanding of the requirements of the standard
ISO 9001. The model will also help you with the
development of the quality manual, procedures,
flowcharts and other documents and processes that are an
important part of the implementation of an ISO 9001
Quality Management System. Keep
always in mind that the standard specifies requirements
that must be met by your organization. This includes
records to provide evidence of compliance with the
requirements of ISO 9001.
Once you have looked through the ISO
9001 Information
Tool and Quality Management System Model you will get a good
idea of what would be involved with the implementation
of ISO 9001 in your organization. Now you can make the
decision to initiate the implementation process. The
first steps are to inform all employees about the
implementation of ISO 9001, followed by the development
of documentation and the implementation of processes
required by ISO 9001 and your organization's business
activities.
About
ISO/TS 16949:2009
ISO/TS 16949 is the international quality management system standard for manufacturers of automotive-parts.
The standard ISO/TS 16949:2009, which
is based on ISO 9001:2008, includes the requirements of ISO 9001:2008 plus
additional requirements for the automotive parts industry.
An
increasing number of auto-parts manufacturers worldwide
is implementing or upgrading to ISO/TS 16949:2009.
Organizations
that have already implemented an ISO 9001 quality system
and want also obtain certification for ISO/TS 16949:2009
just have to add the additional requirements of ISO/TS
16949.
One
of the
most time-consuming part of the implementation process
is the development of the necessary documentation. The
standard specifically requires the development and
maintenance of a quality manual and 7 documented
procedures.
The
minimum documentation used most commonly by an
organization for the development and maintenance of
an ISO/TS 16949 quality management system includes:
a
quality policy and quality objectives
a
quality manual
7
mandatory documented procedures for the
clauses:
4.2.3 Control of Documents
4.2.4 Control of Records
6.2.2.2 Training
8.2.2 Internal Audit
8.3 Control of Nonconforming Product
8.5.2 Corrective Action
8.5.3 Preventive Action
other
documents that are necessary for the
effective planning, operation and
control of processes of the quality
management system
records
required by ISO/TS 16949:2009 to provide
appropriate control and evidence of
compliance with requirements of ISO/TS
16949
An
easy and effective method to get an overview of an
ISO/TS 16949:2009 quality management system is to look
at an ISO/TS
16949:2009 Quality Management System Model in an
applied environment. This quality system model also
contains detailed information about the requirements of
the standard as well as guides and templates for the development of
documentation such as the quality manual, procedures,
forms, flowcharts, etc.